Return Policy

Return Policy

Thank you for shopping with us! We take pride in the quality of our products and want you to love your purchase.

Returns

Due to the nature of our cuticle oils and other personal care products, we are unable to accept returns or exchanges on products that have been opened or used for hygiene and safety reasons.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the product and packaging so we can review your request.

Eligible Returns

Unused, unopened products in their original packaging may be eligible for a return within 14 days of delivery. Once your return is approved, the item must be shipped back within 7 days.

Customers are responsible for return shipping costs unless the return is due to our error (such as receiving the wrong item or a damaged product).

Refunds

Once we receive and inspect your returned item, we'll notify you of the status of your refund. Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.

Non-Returnable Items

• Opened or used cuticle oils

• Products damaged due to misuse

• Clearance or final sale items

• Gift cards (if applicable)

Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped. Once an order has shipped, it cannot be canceled.

Contact Us

If you have any questions about your order or our return policy, please contact us through our website's Contact page or by email, and we'll be happy to help.

Email: Blissfulguidance11@gmil.com