Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to processing and shipping your order as quickly and carefully as possible.
Order Processing
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Orders are processed within 1β3 business days (Monday through Friday, excluding holidays).
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Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.
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During sales, holidays, or periods of high order volume, processing times may be slightly longer.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Estimated delivery times:
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Standard Shipping: 3β7 business days
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Expedited Shipping (if offered): 2β3 business days
Please note that delivery estimates begin after your order has been processed and are not guaranteed.
Domestic Shipping
We currently ship within the United States.
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can monitor your package's progress.
Incorrect Shipping Information
Please double-check your shipping address before placing your order. We are not responsible for delays or packages sent to an incorrect address provided at checkout.
If you notice an error, contact us as soon as possible. If your order has not yet shipped, we will do our best to update the address.
Lost, Stolen, or Delayed Packages
Once a package has been handed over to the shipping carrier, we are not responsible for shipping delays, lost packages, or stolen deliveries. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly. We are happy to assist you with any information needed to help resolve the issue.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged product and packaging. We will work with you to find an appropriate solution.
Questions?
If you have any questions about your order or our shipping policy, please don't hesitate to contact us. We're always happy to help and appreciate your support of our small business!